Privacy Policy
Last updated: 1 June 2026
This Privacy Policy explains how AskRank ("we", "us") collects, uses, and protects information when you visit our website, request a plan, or use our services.
1. Information we collect
- Information you give us: your name, work email, company name, website, phone number, LinkedIn, preferred contact method, team size, and any notes you submit through our forms or onboarding.
- Account & service data: information needed to deliver AEO/SEO services and to operate the AskRank platform, such as your brand, domains, prompts, and visibility metrics.
- Usage & technical data: standard log data (such as browser type and referring page) and analytics collected when you use our website.
- Payment data: handled by our payment provider acting as merchant of record. We do not store your full card details.
2. How we use information
- To respond to your requests, prepare onboarding, and provide our services;
- To operate, secure, and improve our website and platform;
- To send service-related communications and, where permitted, relevant updates;
- To process payments and comply with legal and tax obligations.
3. How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us operate (for example hosting, database, payment processing, and analytics), under appropriate confidentiality terms;
- AI and search platforms only to the extent necessary to perform the visibility analysis you've engaged us for;
- Authorities where required by law.
4. Data storage & security
Your data is stored with reputable cloud providers and protected with access controls and encryption in transit. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.
5. Data retention
We keep your information for as long as needed to provide the services and to meet legal, accounting, or reporting obligations. You may ask us to delete data we are not required to retain.
6. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to object to certain uses. To exercise these rights, email [email protected].
7. Cookies & analytics
We use essential cookies and privacy-respecting analytics to understand site usage. You can control cookies through your browser settings.
8. International transfers
We may process and store information in countries other than yours. Where required, we use appropriate safeguards for such transfers.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the latest version.
10. Contact
Questions or requests about your privacy? Email [email protected].